Vent-Free Fireplace Warranty

Isokern Vent-Free Gas Firebox

This warranty covers only the above stated components, and NO WARRANTY, EXPRESS OR IMPLIED, EXTENDS TO ANY OF THE HARDWARE, FOOTING, FIRE BRICK OR ACCESSORIES. Factors beyond the manufacturer’s control affect fireplace smoking, and puffing, and Earthcore cannot guarantee these aspects of performance.

If a component is found to be defective under the terms of this warranty the party to whom this warranty is extended shall, notify Earthcore, 6899 Philips Industrial Blvd, Jacksonville, Florida 32256, in writing, by registered mail, within thirty (30) days following the discovery of the defect within the lifetime warranty period. The notice shall contain (1) the date of purchase; (2) place of purchase; (3) address of installation; (4) name, address and phone number of the owner; and (5) a brief description of the defect.

Earthcore, or any division thereof, is not responsible for any labor costs or indirect costs incurred for the replacement of defective components.

Earthcore is not responsible for misuse or mishandling of components. Nothing in this warranty makes Earthcore, or any division thereof, liable in any respect for any injury or damage to the building or structure in which the fireplace has been installed or to persons or property therein arising out of the use, misuse, or installation of properly manufactured ISOKERN product. EARTHCORE, OR ANY DIVISION THEREOF, SHALL NOT BE HELD LIABLE FOR ANY INCIDENTAL OR CONSEQUENTIAL DAMAGES OR EXPENSES ARISING OUT OF THE USE OF THE FIREPLACES. ALL SUCH DAMAGES AND EXPENSES ARE HEREBY EXCLUDED.

This warranty is null and void when the fireplace is not installed pursuant to the installation instructions provided by Earthcore or local building codes have not been followed completely. This warranty applies only to those fireplaces installed in the continental United States, Alaska, and Canada. If any part of this warranty is found to be unenforceable, the remaining parts shall remain in force and effect.