Isoflames Premium Log Sets Warranty

Refractory Logs: ISOFLAMES, logs carry a lifetime warranty against any manufacture defects or breakage as long as the products are installed inside. In the event defect or breakage occurs a replacement will be available to pick-up from the dealer at which the log set was originally purchased. This warranty does not cover breakage caused by excessive handling once installed and fired. Logs installed outdoors carry a (1) year warranty. This warranty is limited to original purchaser only.

Burner: ISOFLAMES burners carry a life time warranty against manufacture defects or breakage as long as the appliance is installed inside and by a professional installer. In the event a defect or breakage occurs a replacement will be available for pick-up from the dealer at which the burner was originally purchased. Burners installed outside carry a (1) year warranty. This warranty is limited to original purchaser only.

Electrical and Valves: ISOFLAMES valves, pilot assemblies and electrical components carry a (2) year warranty against breakage or defects from date of purchase, by original purchaser, and must be installed be a licensed professional installer. This warranty only covers use with ISOFLAMES burners and logs In the event a defect or breakage occurs a replacement will be available for pick-up from the dealer at which the burner was originally purchased. Products installed outdoor carry a (1) year warranty.

WARRANTY CARD:

Please fill this warrant card and mail it to Grand Canyon Gas Logs to receive a warranty claim

Purchased from:
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Mail to:
EarthCore/ISOFLAMES c/o
3435 E. Atlanta Ave.
Phoenix, AZ 85040