Bvetto Fireplace Warranty

Isokern BVETTO B-Vent Gas Fireplace

ISOKERN offers a Lifetime Warranty for all Isokern components, to be free from defects in materials that negatively affect system performance from the date of purchase, subject to the terms and conditions of this limited warranty.

This warranty covers only the above stated components. THIS WARRANTY DOES NOT COVER DRAFTING, SMOKING OR PUFFING OF THE FIREPLACE SYSTEM. Factors beyond the manufacturer’s control affect fireplace drafting, smoking, and puffing, and ISOKERN cannot guarantee these aspects of performance.

EXCLUSIONS AND LIMITATIONS

This Lifetime Warranty applies only if the Isokern Product is installed in the United States and Canada and only if operated and maintained in accordance with the printed instructions accompanying the Product and in compliance with all applicable installation and building codes and good trade practices. This warranty is non-transferable and extends to the original owner only. The following do not carry the Lifetime Warranty but are warranted as follows:

Burner – The BVETTO gas log burner has a one year warranty against any performance defects.
Gas Logs – The BVETTO gas logs have a one year warranty against breakage; except breakage due to mishandling or negligence.
Control Valve – If the BVETTO gas log burner was purchased with a gas control valve, the gas control valve has a one year warranty against any performance defects.
Gas Logs – All painted surfaces that get wet due to rain, flooding, household pets, wild animals or birds, or get damaged due to negligence or disaster, have no warranty.
Accessories – Embers and lava coal that get wet due to rain, flooding, household pets, wild animals or birds, or get damaged due to negligence or disaster, have no warranty.

Parts not otherwise listed carry a 90 day warranty from the date of installation.

If a component is found to be defective under the terms of this warranty the party to whom this warranty is extended shall, notify Earthcore, 6899 Phillips Industrial Blvd, Jacksonville, Florida 32256, in writing, by registered mail, within thirty (30) days following the discovery of the defect within the lifetime warranty period. The notice shall contain (1) the date of purchase; (2) place of purchase; (3) address of installation; (4) name, address and phone number of the owner;
and (5) a brief description of the defect.

Earthcore, or any division thereof, is not responsible for any labor costs or indirect costs incurred for the replacement
of defective components.

Earthcore is not responsible for misuse or mishandling of components. Nothing in this warranty makes Earthcore, or any division thereof, liable in any respect for any injury or damage to the building or structure in which the fireplace or chimney system has been installed or to persons or property therein arising out of the use, misuse, or installation of
properly manufactured ISOKERN product.

EARTHCORE, OR ANY DIVISION THEREOF, SHALL NOT BE HELD LIABLE FOR ANY INCIDENTAL OR CONSEQUENTIAL DAMAGES OR EXPENSES ARISING OUT OF THE USE OF THE FIREPLACES OR CHIMNEY SYSTEMS. ALL SUCH DAMAGES AND EXPENSES ARE HEREBY EXCLUDED.

This warranty is null and void when the fireplace or chimney systems are not installed pursuant to the installation instructions provided by Earthcore or local building codes have not been followed completely.

This warranty applies only to those fireplace and chimney systems installed in the continental United States and Canada. If any part of this warranty is found to be unenforceable, the remaining parts shall remain in force and effect.

EARTHCORE HEREBY DISCLAIMS ALL GUARANTEES AND WARRANTIES, EXPRESS OR IMPLIED, BEYOND THE WARRANTIES SET FORTH HEREIN.